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Hi Folks,

If you've been having trouble updating your account profile photo, and are using IE (Internet Explorer) as your browser, please try using a different browser.   For some reason IE has been giving people problems with the profile photo update.   Meanwhile, we know other browsers work just fine (Chrome, Firefox, Safari, etc.).

Hope this helps!

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Comment by Fariba Vaziri on October 21, 2016 at 9:30am
This is Parker, he was born on May 9 , 2016
This picture was taken when he was three months old.
Comment by Jan, Lily & Nessy on March 12, 2015 at 11:06am

Ning is aware of problems updating the Profile Photo in various browsers (Chrome, Android, IE).  It is on their "to do" fix list.  No idea when this will be resolved, so suggest you try Firefox.  Sorry for the aggravation!

Comment by Jan, Lily & Nessy on December 7, 2014 at 2:13pm

Well, it did work.  Maybe try firefox?

Comment by Laurie, Jackson and Delilah on December 7, 2014 at 1:38pm

I'm having trouble with Chrome??

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