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I don't make a habit of purchasing online.. and agree it is very Convenient.

BUT  in mail yesterday was a notice stating that Buyer Advantage was renewing my coverage at 159.99.  

I did not know who this company was or represented.  Their  800 number is 800-553-4948..    with further digging I found I was auto charged ever year, per yearly coverage for flowers from Bloom Today..   since 2009..  Damn expensive guaranteed, flowers.  

Membership, is now cancelled and/but waiting for a return call concerning recourse.  

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Comment by Debbie & Trixie on February 14, 2014 at 10:25am

It's interesting how many of us are in the same situation with aging parents.  My mother will be 90 tomorrow, and still lives with her little dog in the house in which I was raised.  My sister has also taken the brunt of the responsibility of making sure my mother is okay...but we finally have gotten some in home help just recently.  It is a bittersweet time...loving them so much and feeling sad when their memory fades so much.

Comment by DonMarie & Picco on February 14, 2014 at 10:17am

I shop online all the time but try to stick to sites I know. And did have good luck through Paypal for a reimbursement of an item I never received.    I stay away from any "free trial" offers.

Comment by Beverly and Eli on February 14, 2014 at 10:07am

It is Dianne, my father is a WWII vet and was flooded with the same stuff. He is so proud of his service and sent money to everybody. My sister who lives in the same town really got the brunt of the problems but I've been down to Pennsylvania so many times in the last couple of years I've lost count. Things are much better now. My Dad's memory is pretty bad, he doesn't know me, but my Mom isn't too bad. We're all there with you.

Comment by Dianne and Dulcie on February 14, 2014 at 9:47am

Yes, Beverly, same issue with my Mom on the charities, but the ones who are targeting her are the multiple Veterans' knock offs.  Because my dad was career military, she always wants to contribute to them and she is awash in a sea of self-stick labels (So am I, for that matter - thanks Humane Society - lol!), and they do send them as if they were bills, i.e., "Your pledge is due on 2-14".  She still goes to the YMCA 5 days a week to walk, exercise and visit with her friends, but her memory is definitely suffering - fortunately she is now living with my sister who can help with remembering meds, preparing meals, etc. I am so thankful that my dear sis was willing to make room for her in her home.  I offered to bring her to my town, but my mom wanted to stay where her friends and activities were.  Sigh. Just another stage of life, right?

Comment by Beverly and Eli on February 14, 2014 at 6:49am

Oh Diane I sympathize with you on that, a few years ago we needed to take charge of our parent's lives including power of attorney. Make sure it's a durable poa so that you have say in everything. My father donated to charities thinking they were bills, he spent a fortune on stuff we needed to straighten out but wouldn't pay things like the power bills or phone bill which of course resulted in having power and phone cut off.  People see the elderly as easy targets. They are now in nursing care on medicaid after several years of very trying issues and time in assisted living. Good luck and hang in there, you're not alone by any stretch.

Comment by Dianne and Dulcie on February 14, 2014 at 12:22am

Thanks for the advice, Kathy.  We are working on all these details.  It has just recently become an issue and we are treading carefully, but trying to do what is best!  It is just appalling to me that there are so many unethical opportunists out there . . . .

Comment by Kathy, Elliott & Spencer on February 13, 2014 at 10:50pm

Dianne, I hope you and/or your sister have a Power of Attorney for your Mom. If your Mom did not sign any consent for this company to deduct this money, and did not get any benefits from it, they have no proof that she consented. You should be able to pursue it legally. You can also take control of her bank account and stop any payment that you disagree with. I am in Canada but I think that law is similar. This happens to so many seniors. It makes me sick. Good luck.

Comment by Dianne and Dulcie on February 13, 2014 at 10:33pm

This really hits home, since my sister and I spent the day conferencing on the phone trying to get a ton of "automatic debits" discontinued from my 89 year old mother's checking account.  They were charging her for things like "Employee Utility Insurance" - when I looked it up on line it was a company that sold insurance to pay for your utilities if you lost your job!  My mother has never worked outside the home and they have been debiting her acct. for $29.95 a month for who knows how long!  I was FURIOUS! And there were numerous others as well - I can just hear them telling her, "well, you don't want your children to have to pay if something happens to you!"  My sister talked with several reps. and of course they say that my mother okayed it - she has no clue what she is buying and the scam is that it's free for the first 30 days, and then they just keep charging.  Buyer beware, indeed!

Comment by Kathy, Elliott & Spencer on February 13, 2014 at 8:56pm

Been there. Does anyone else consider "customer service" to be an oxymoron?

Lois I hope your friend REALLY REALLY appreciate those flowers.

Comment by Debbie & Trixie on February 13, 2014 at 8:38pm

Wow!  I don't blame you...I wouldn't let it drop even if it was a small amount of money!  I wonder how many people they have done this to who don't even know it.  Disgusting!

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